Braille Information and Resources

Braille Repair Service

Discover how braillers may be repaired by APH or by AT and AEM Center volunteers. Volunteers provide the labor for repairs and the AT and AEM Center pays for parts if funds are available.

Perkins Braillers may be repaired by APH or by volunteers coordinated by the AT&AEM Center. Volunteers provide the labor for repairs and the AT&AEM Center pays for parts if funds are available.

Perkins Braillers under warranty:

  • APH warrants braillers for twelve months from the date of shipment.
  • Brailler misuse or abuse, such as dropping the brailler voids the warranty.
  • If you are not sure of the warranty status, contact APH for information.
  • For detailed instructions, refer to the APH Instructional Products Catalog.

Perkins Braillers not under warranty:

  • Email volunteer(s) to verify volunteer can accept brailler(s) for repair at this time:
  • Determine with volunteer when to ship brailler(s).
  • Request address from volunteer to ship brailler(s).
  • Send in original packaging if available.
  • Braillers can be sent for free using our Free Matter For The Blind shipping labels;
  • Enclose a detailed description of the problem. Indicate a return address to ship the repaired brailler.
  • Braillers will be repaired and returned to the requested address.
  • There is no cost to the school district.
  • If the brailler cannot be repaired, a request can be made to AT&AEM Center for a replacement brailler for an eligible student. See Materials Request form to submit an order.

For other APH products needing repair, please contact us at aemrequests@ataem.org.

The AT&AEM Center has amazing volunteers who have serviced over 1,200 braillers free of charge.